Shipping & Returns Shipping & Returns
Shipping & Returns
We want you to feel confident when shopping with Version 2. Please review our shipping and return policies below before placing your order.
Returns
Eligible full-priced clothing may be returned within 7 days of delivery.
To be eligible for a return, items must be unworn, unwashed, unaltered, and in their original condition with all original tags attached. Items showing signs of wear, including stains, makeup, deodorant, fragrance, or other marks, will not be accepted.
Customers are responsible for return shipping costs unless an item arrived damaged or an incorrect item was received. Original shipping charges are non-refundable.
Approved eligible returns will be refunded to the original payment method.
Final Sale
All sale or discounted items and all accessories are FINAL SALE and cannot be returned, exchanged, or refunded.
Pre-Orders
Estimated shipping timeframes for pre-order items will be listed on the applicable product page.
Pre-orders may be canceled for a full refund at any time before the order ships. Once a pre-order has shipped, the standard return policy above applies to eligible items.
Shipping
Please allow 2–3 business days for in-stock orders to be processed before shipment. Business days exclude weekends and holidays.
Once your order ships, tracking information will be sent to the email address provided at checkout. Shipping rates and available delivery options are displayed at checkout.
Please double-check your shipping address before placing your order. Version 2 is not responsible for delays caused by incorrect or incomplete shipping information provided at checkout.
Orders over $100 may require a signature upon delivery.
International Shipping
International shipping options and rates are displayed at checkout. Delivery times vary by destination and shipping method.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order or shipping total.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos so our team can review the issue and make it right.
Questions?
For questions regarding your order, shipping, returns, or pre-orders, contact us at @shopversion2@gmail.com
Shipping & Returns
We want you to feel confident when shopping with Version 2. Please review our shipping and return policies below before placing your order.
Returns
Eligible full-priced clothing may be returned within 7 days of delivery.
To be eligible for a return, items must be unworn, unwashed, unaltered, and in their original condition with all original tags attached. Items showing signs of wear, including stains, makeup, deodorant, fragrance, or other marks, will not be accepted.
Customers are responsible for return shipping costs unless an item arrived damaged or an incorrect item was received. Original shipping charges are non-refundable.
Approved eligible returns will be refunded to the original payment method.
Final Sale
All sale or discounted items and all accessories are FINAL SALE and cannot be returned, exchanged, or refunded.
Pre-Orders
Estimated shipping timeframes for pre-order items will be listed on the applicable product page.
Pre-orders may be canceled for a full refund at any time before the order ships. Once a pre-order has shipped, the standard return policy above applies to eligible items.
Shipping
Please allow 2–3 business days for in-stock orders to be processed before shipment. Business days exclude weekends and holidays.
Once your order ships, tracking information will be sent to the email address provided at checkout. Shipping rates and available delivery options are displayed at checkout.
Please double-check your shipping address before placing your order. Version 2 is not responsible for delays caused by incorrect or incomplete shipping information provided at checkout.
Orders over $100 may require a signature upon delivery.
International Shipping
International shipping options and rates are displayed at checkout. Delivery times vary by destination and shipping method.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order or shipping total.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos so our team can review the issue and make it right.
Questions?
For questions regarding your order, shipping, returns, or pre-orders, contact us at @shopversion2@gmail.com